“If it wasn’t for the dedication and passion of the whole team here, we would just be another butcher, but as it stands we’re lucky enough to have established a commitment throughout every department of the company which makes us the trusted and demanded butcher we are today.”
“M&M Master Butchers, our attention is completely focused on our customers. We strive to make sure that customers enjoy every element of their shopping experience with us, from their first phonecall or click, through to the last mouthful on their plate”.
The dedication of our staff makes this possible through their care and commitment to uphold the highest standards at every stage.
It’s essential that our staff can give you honest, genuine advice on which products will suit your needs best, so they are trained across our range. We all regularly taste our products, and order them for ourselves at home – how else could we be confident in the quality of what we are selling?
As Customer Experience Manager, excellent service is a matter of personal pride. We treat our customers as friends and are always looking for ways to get the very best for them, whether that’s a special request, or their regular weekly/monthly delivery. We will go out of our way to prove that our effort is hard to match.
My team are always available to answer any questions our customers may have, and we really do listen to every query – our customers’ feedback actively shapes how we do business, from our products to our delivery. We’d love to hear your feedback, through our online product reviews, or just given in passing the next time you call.”